Articles posted in Guest Services

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Guest Services

We hope you are looking forward to your vacation and we want to ensure you have a wonderful time and experience all of the wonders of Catalonia. For this purpose, we offer an abundance of extra services for your enjoyment.

Bedding and towels, as well as high chairs and cots, extra cleaning and cooking and other complementary services (catering, excursions, taxi services, child minding, daily cleaning and cooking, etc.) should be reserved upon booking and at the latest 7 days before arrival.

Please note that the equipment for children is available to a limited extent, thus please remember to order it when you make your booking!


Golf Packages

Golf tee times and club rentals can be arranged through us at Pollensa Golf Course for no extra charge. There are 9 and 18 hole options.

Additional activities:

There are many sporting and additional activities you can take part in, many of which are not operated by us or our agents. Please be aware that if you take part in these activities, that it is done so at your own risk. We cannot guarantee that these companies are maintained and operated to our required standards, and therefore advise that you or any member of your party take all reasonable care and precaution when taking part in any such activities, and recommend that you use companies who operate a professional service and employ good safety practices. You should ensure that all water sports, diving or similar sporting activities are covered by your holiday insurance as some may be considered dangerous sports and may not be covered under normal policy conditions.


Welcome Pack

We understand that after a long day of travelling, the last thing you want to think about is going to the grocery store. For this reason, we offer a welcome pack that consists of the following:

2 – 6 persons – 70.00 Euros

4 Bananas / 4 Tomatoes / 1 Lettuce / 1 Btl. Olive Oil / 1 Btl. Vinegar / 2 Btls White and 2 Btls Red Wine /2 x 1 ltr San Miguel Beer /½ doz Eggs / 1 ltre Orange Juice / Malloran Biscuits / 1 packet Spaghetti / 1 Jar Tomatoe Sauce and Onion / 1 Pizza Margarita / 4 Yogurts / 1 packet Mallorcan Biscuits / 1 carton Orange Juice / 2 x 1.5 ltr Extra Bottle Water / 1.5 ltr Fanta / 1.5 ltre Sprite / 1 pack Sliced Ham / 1 Ltr Milk /1 pack English Tea Bags / Sachets of Instant Coffee / 1 large tin Baked Beans / 1 packet Chorizo / 1 tin Tuna /1 pack Butter /Jar of Jam / 1 White Bread / 1 Kg Potatoes / 1 packet Wheetabix / 1 packet Kellogs Honey Snacks / 4 Toilet Rolls / 1 pack rubbish bags / 12 small packets Sugar / 1 box matches / 1 Cloth / Washing up Liquid / 14 Dishwasher Tablet

7 – 12 persons 95.00 Euros

6 Bananas / 8 Tomatoes / 1 Lettuce / 1 Btl. Olive Oil / 1 Btl. Vinegar / 3 Btls White and 3 Btls Red Wine / 3 x 1 ltr San Miguel Beer /2 x ½ doz Eggs / 2 ltrs Orange Juice / Malloran Biscuits / 2 packets Spaghetti / 2 Jars Tomatoe Sauce and Onion / 2 Pizza Margarita / 8 Yogurts / 1 packet Mallorcan Biscuits / 1 carton Orange Juice / 3 x 1.5 ltr Extra Bottle Water / 2 x 1.5 ltr Fanta / 2 x 1.5 ltre Sprite / 1 pack Sliced Ham / 2 x 1 Ltr Milk /2 pack English Tea Bags / 2 x 10 Sachets of Instant Coffee / 2 large tin Baked Beans / 2 packets Chorizo / 2 tins Tuna /1 pack Butter /Jar of Jam / 2 White Bread / 1 Kg Potatoes / 1 packet Wheetabix / 1 packet Kellogs Honey Snacks / 2 x 4 Toilet Rolls / 1 pack rubbish bags / 12 small packets Sugar / 1 box matches / 1 Cloth / Washing up Liquid / 14 Diswasher Tablets


Car Rental

Commuting to one of our villas is very easy, especially if you decide to hire a vehicle during your stay. Most of our villas are located near the region of Vallès Occidental.

The AP7 motorway — which crosses Spain and follows the Mediterranean coast — cuts through Catalonia very close to this region of Vallès Occidental.

It takes approximately 2 hours to travel to the Vallès region from the France/Spain border.

At Catalunya Casas, our goal is to offer you ease and comfort throughout your trip. Thus, we have partnered with Auto Europe to facilitate your car rentals when you are planning your visit to one of our villas. Auto Europe is one of the global leaders in car rentals and offers a handy fleet guide to help you choose the perfect car for your trip. Whether you’re looking for a small car or a more spacious vehicle for a family, Auto Europe has all the expertise require to aid in your decision.

We understand that traveling can be a hassle which is why we have made arrangements with Auto Europe to provide you with exclusive discounts along with a great rate and variety of pick-up and drop-off options.

Click here to book your hire car for pick up at Barcelona, Reus, or Girona Airports.

 

 

 


Child Minding

We have qualified and experienced child minders who would be pleased to care for your children while the adults enjoy a night out. The price is 15 Euros per hour for the first child and 4 euros per hour for additional children + IVA (tax).

 


Catering Services

We can offer the following meal experiences prepared at your villa:

1) Paella. This Spanish specialty is prepared with seafood or meat. Served with wine, bread and a delicious traditional dessert. Price is 27 Euros per person + IVA (tax)
2) Spanish Barbecue. Your choice of barbecued meats and vegetables Spanish style, served with wine, bread and dessert. Price is 25 Euros per person + IVA (tax)
3) Tapas Meal. A range of delicious Spanish tapas, served with sangria and dessert. Price is 28 Euros per person + IVA (tax)


Extra cleaning services

A daily service to tidy the villa, make the beds and clean the bathrooms. 25 Euros per hour + IVA (tax).

 


Airconditioning

For your comfort we offer portable air-conditioning systems for all of our properties. These are individual units and have the capacity to cool one large room. The rate is 20 Euros per unit per day – this includes transport and electricity usage. This service can be ordered after your booking is confirmed.

 

 

 

 

 


Taxi and Airport Transfer Service

For your comfort and tranquility we offer personalized service for your transportation needs (airport transfer, car and driver, taxi services, excursions, etc.) . Taxis are equipped with GPS and Via-T. Please inquire for rates.